Who We Are

Fly Air41 Airways is operated by FLY AIR41 AIRWAYS d.o.o., located at Ivana Banjavcica 20, 10000 Zagreb, Croatia. If you have any questions or concerns regarding how your data is handled, please feel free to reach us at info@flyair41.com.

Information We Collect

We collect personal data directly from you when you interact with us. This may include:

• Personal Details: Name and surname
• Contact Information: Email address and phone number
• Additional Information: Any details you provide in communications or through the forms on our website

Contact Forms for Services and Careers

On our website, we offer forms for inquiries related to our ACMI services and charter flights, as well as an open career application form. The personal data collected through these forms includes:

• Full name
• Email address
• Phone number

This information is used to communicate with you about your inquiry or application and to provide the services you have requested.

How We Use Your Information

The information you provide is processed for the following purposes:

• Service Inquiries: To respond to inquiries regarding our ACMI services, charter flights, or any other information you request.
• Career Applications: To assess and contact you regarding potential employment opportunities at Fly Air41 Airways.
• Communication: To keep you updated on the status of your inquiry or application, and to send important service-related information.
• Improvement of Services: To analyze user behavior and improve the functionality and experience of our website and services.

We do not sell, lease, or distribute your personal information to third parties without your consent, except when required to do so by law or in order to fulfill a contractual obligation.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide us with your details through the contact or application forms, you consent to us using your information for the purposes outlined above.
• Legitimate Interest: We may use your data to ensure the smooth operation of our services, respond to your inquiries, or handle recruitment processes.
• Legal Obligation: In certain cases, we are required to process your data to comply with legal obligations (e.g., for regulatory requirements or security reasons).

Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected or as required by law. Specifically:

• Data provided through service inquiries is stored until the inquiry is resolved or no longer relevant.
• Career application data is retained for a period that allows us to consider you for future opportunities, unless you request otherwise.

How We Protect Your Data

Fly Air41 Airways implements strict security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include secure servers, encrypted communications, and regular monitoring to ensure the integrity of our systems.

We limit access to your personal data to only those employees, contractors, or service providers who need to know it for the provision of our services.

Your Rights

You have the right to:

• Access your personal data: Request a copy of the information we hold about you.
• Rectify your data: Correct any inaccuracies or incomplete information.
• Request erasure: Ask us to delete your personal data, subject to legal and contractual obligations.
• Object to processing: Challenge how we process your data, especially in cases of direct marketing.
• Data portability: Receive your data in a structured, commonly used format and transfer it to another data controller if desired.

To exercise these rights, please contact us at info@flyair41.com. We will respond to your request as quickly as possible, and no later than within 30 days.

Sharing Your Information

We may share your personal data with trusted third-party service providers to assist us in delivering services to you (e.g., for website hosting, IT support). These third parties are required to adhere to strict confidentiality obligations and cannot use your personal data for any purpose other than as agreed upon.

We may also disclose your information to comply with legal obligations, protect the safety and rights of Fly Air41 Airways, or in response to requests from law enforcement authorities.

Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience. Cookies are small text files that store information on your device to help the website function efficiently. Some cookies are necessary for the website’s functionality, while others help us analyze traffic and improve user experience.

By using our website, you consent to our use of cookies. You can manage or disable cookies through your browser settings, but this may affect your ability to fully experience our website.

International Transfers

Your personal data may be transferred to and stored in countries outside the European Economic Area (EEA) where data protection laws may differ. In such cases, we ensure that appropriate safeguards are in place to protect your data, such as contractual agreements or adherence to international data protection frameworks.

Changes to This Privacy Policy

This Privacy Policy was last updated on 07-09-2024. We may update this policy from time to time to reflect changes in legal requirements or our data processing practices. Any changes will be posted on this page, and we encourage you to review it regularly.